Our Quality Promise

We spent nearly a year perfecting our bamboo bedding, searching the globe for the finest fibres, the most skilled partners and the details that truly matter. The result is bedding we believe stands among the very best.

Our Quality Promise is simple

We believe we have the best bamboo bedding in the UK. If you find better and prefer it, we’ll take ours back and give you a full refund, no questions asked.
  • You have 90 days. More than enough time to be sure nothing else compares.
  • Sleep in it, wash it, live with it. If it’s not the best you’ve found, you can still return it.

THE quality behind our promise

We’ve considered every detail that contributes to comfort, lasting quality and the unmistakable feel of truly high-end bedding, while ensuring you receive the full benefits bamboo was chosen for. After all, what’s the point in choosing bamboo if its advantages are compromised?

 

Here’s our product specification to establish the quality.

 

100% premium bamboo
Some brands blend bamboo with cotton, or worse, synthetics, which can diminish or even erase bamboo’s natural qualities. We use only 100% bamboo to preserve its full benefits: breathable, hypoallergenic, temperature-regulating, moisture-wicking and luxuriously soft.

 

400 thread count
Woven to a true 400 thread count, exceeding the softness of 1,200 thread count cotton. The result is a smooth, breathable fabric that feels effortlessly luxurious.

 

Sateen weave
Woven using a classic sateen technique, not to be confused with synthetic satin. Our bedding has a silky-smooth finish with a gentle sheen. It drapes beautifully, feels cool against the skin and remains breathable thanks to its natural bamboo fibres.

 

60s x 80s yarn
We use finer yarns to create a tighter, smoother weave that feels refined and resists wear. It’s what gives our bedding its elegant structure and long-lasting comfort.

 

Anti-pilling treatment
Thoughtfully finished to stay soft and smooth over time, helping prevent bobbling and surface wear even after repeated washing.

Our Quality Promise and How It Differs from Our Guarantee

While our product guarantees cover faults or defects, our Quality Promise goes further. It’s about how your bedding feels, fits and performs, and your confidence that you’ve chosen the very best.

How to use our Quality Promise

If you find bedding with superior quality based on specification, simply email us within 90 days of delivery with the details of the company and their product specifications. We’ll arrange a full refund once we’ve reviewed the comparison. No forms, no fuss — just reach out via email at support@lostloom.com